Conflict Resolution Certificate Program

The purpose of a certificate in Conflict Resolution is to learn to manage conflicting positions in various contexts and to develop constructive ways to engage in dispute management or conflict negotiation. Completion of the certificate contributes to a student's preparation for employment in fields such as counseling, criminal justice, education, government, human resources, social work, and much more.

The certificate consists of 7 courses (4 courses of core requirements and 3 courses from one area emphasis, including Emphasis in Family/Culture/Community Issues; Legal/Political Issues in the U.S.; Labor/Business Issues; and International Issues).

The Conflict Resolution Certificate Program in the Communication Studies Department received a donation of $25,000 from Frank and Linda Kurtz in October 2017. The purpose of their gift is to conduct conflict management workshops that provide an opportunity for SFSU undergraduate students to learn approaches and skills for constructive dialogue in social interactions where diverse viewpoints can create tension and conflict. Dr. Victoria Chen, the Director of the Conflict Resolution Certificate Program, conducted the inaugural workshop in April 2018. The second workshop will take place in November 2018.

Click here to learn more about certification in Conflict Resolution. (pdf)